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copyright © 2009 armelle jewelry, all rights reserved
Shipping Costs for all orders no matter the total:
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UNITED STATES $3.50 - FLAT SHIPPING RATE
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ALL OTHER COUNTRIES - $9.00 FLAT SHIPPING
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shipping + handling
all armelle jewelry is handmade to order by the designer, therefore, there is a 5-7 business day processing time in order to create your
special piece. please allow 5-7 days for processing, plus the standard shipping time, which is based on the shipping method you
select.
armelle jewelry currently uses United States Postal Service (USPS) for all shipping.
our flat rates are as follows:
Shipping & Handling- All orders shipped by USPS (US Postal Services)
return policy + exchanges
If you are not happy with your purchase, you may return or exchange the
merchandise within 21 days of shipment date for MERCHANDISE CREDIT
ONLY. All items must be returned in the original packaging, in new condition.
Please contact us for a return form at:returns@armellejewelry.com
To return jewelry, please make sure the following criteria are met:
1. Jewelry must be returned in a BOX to avoid damages, no padded or
manila envelopes please.
2. Email us with your items name for a return notification and return number.
privacy policy
Armelle Jewelry is committed to protecting your privacy.
Information collected and used
In order to serve you better, we ask that you provide us with certain information (name, e-mail address, postal
address, telephone number, and credit card number). This information will be used to process your order and
provide you with periodic notifications about Armelle Jewelry merchandise. We do not sell to any third party the
personal information you provide to us online.
Security
When you place orders or access your account information, Armelle Jewelry takes reasonable steps to ensure the
confidentiality of such information, including the use of a secure server.
Option-out Right
Armelle Jewelry provides users the opportunity to option-out of receiving communications from us at any time. To
option-out you must send an e-mail to info@armellejewelry.com .
Please note that option-out requests may take up to 2-3 weeks to become effective. In addition, if you ask us to
remove your name and address from our e-mail lists, we will maintain your name in a "do not mail" file to ensure that
we can honor your request. Please also note that when you make a purchase, we will send you e-mails to confirm
your order and may also need to contact you via phone, postal mail or e-mail if we have other questions regarding
your order.
Your Consent
By using our web site you consent to the collection and use of information as set forth above by Armelle Jewelry. If
we decide to change our privacy policy, we will post those changes on this page so that you are always aware of
what information we collect, how we use it, and under what circumstances we disclose it. By using this site following
any such change you agree to adhere to and be bound by the terms as modified.
Copyright & Disclaimers
By using our website, you the visitor agree that your access and use of the site are subject to all applicable laws and
undertaken at your own risk.
All trademarks, texts, graphics, and pictures are the property of Armelle Jewelry, and cannot be used or reproduced
without formal approval.
If you have any concerns about this privacy policy, feel free to e-mail us at:
our products
Armelle jewelry is a line of feminine, modern, and delicate pieces that capture a spirit of fun and uniqueness. The
collection includes handmade one of a kind earrings, necklaces, and bracelets, that use only the best materials, to
ensure the best quality. Armelle Jewelry is handcrafted using Sterling Silver, 14kt gold filled, and genuine
semi-precious stones, unless otherwise stated. Each piece is handcrafted so there will be some natural variation in
each piece due to the nature of the gems.
STERLING SILVER
.925 Sterling Silver chain and wire is used in our pieces.
14k GOLD-FILLED
Gold-filled can exist as 10K, 12K, and 14K (14k is the highest karat for gold-filled). All the gold-filled that we use is
14k. 14k gold-filled is produced by fusing a layer of solid 14k gold to a supporting metal alloy. The bond produced is
a permanent one and will not rub off with wear. The karat gold content must be 1/20th of the total metal weight,
whereas gold-plate by definition contains less. We use mainly 14k gold-filled to create beautiful, yet durable and
affordable jewelry.
GOLD PLATING
Though most of our designs are made with gold-filled materials, some pieces in the Armelle Jewelry collection are
gold-plated. With proper care, this heavy plating will last a long long time. Proper care can prevent the underlying
metals (usually brass or bronze) from tarnishing through.
jewelry care + repairs
Each piece of Armelle Jewelry is handmade with care. It's best to keep your jewelry in an air-tight container (plastic
Ziploc bags work great!), it will help slow the tarnishing/oxidation of sterling silver and gold.
Store your jewelry either laying down flat or hanging straight down to avoid kinks and knots. It is best to put jewelry
on last when you are getting dressed, especially after styling products and perfume, as repeated exposure to the
chemicals in your beauty products will cause your jewelry to lose its sparkle.
Liquid jewelry cleaning solution is not safe for our jewelry and may damage the stones. To clean your jewelry we
recommend using polishing cloths that are specially formulated with microabrasives to polish fine jewelry (can be
purchased at any fine jewelry store). Gold plated jewelry tends to be soft and should only be polished GENTLY with
the non-abrasive outer cloth.
Handmade jewelry can be delicate, but a little extra care will go a long way. Follow these steps and you will enjoy
your jewelry for years to come.
Repairs
We believe in what we do and we want you to be happy.
In the event that your Armelle Jewelry becomes damaged from normal wear or during shipment, we will repair it free
of charge within 60 days of order. After 60 days, we will gladly repair your jewelry for a small materials and shipping
fee.
To return jewelry for repairs, please email your request to: